Your ultrasound sends this data similar to a mailman delivering a letter, except instead of a house address, Tricefy uses an IP address. For this reason, it is crucial that the IP address entered into your ultrasound system matches the IP address of the computer where we installed Uplink.
If your Uplink computer IP address is set to DHCP (Dynamic), this will change the IP address each time the computer is re-started. To prevent this happening, make sure the IP address of your Uplink computer is set to Static.
Refer to the following links for instructions on making sure your IP address is static: