Tricefy Help Center
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Getting Started for New Users
Tricefy Inside (pre-installed)
Basic Tricefy Information
Tricefy Uplink & Downlink
Other Uplink Info
Legacy Uplink & Downlink
Ultrasound configuration (DICOM setup)
Setting up your Ultrasound System
Tricefy Basics: Accessing, Navigating, & Using Tricefy
Accessing & Logging into Tricefy
Studies screen - Organizing your Examinations
Viewer - Looking at your examinations
Creating Studies, Attaching files & Adding Content
Patients
Sharing with Patients
Consults - Dr. Sharing (Collaboration) & Consults
Account Settings & Personal Settings
Adjusting Personal Settings and Appearance
Administrator Account Settings & Automation
Adaptive Reporting
Reporting for Administrators
Support and Troubleshooting
Help with Uplink
Help with Logging into Tricefy
Help with Studies or Patients
Instructions for Use
Technical Documentation
Security Documentation
Integrations: EMRs, EHRs, & ViewPoint 6
ViewPoint 6
athenahealth
About Tricefy & Release Notes
Regulatory and Compliance
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Table of Contents
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Refine
Getting Started for New Users
Tricefy Inside (pre-installed)
Basic Tricefy Information
Tricefy Uplink & Downlink
Other Uplink Info
Legacy Uplink & Downlink
Ultrasound configuration (DICOM setup)
Setting up your Ultrasound System
Tricefy Basics: Accessing, Navigating, & Using Tricefy
Accessing & Logging into Tricefy
Studies screen - Organizing your Examinations
Viewer - Looking at your examinations
Creating Studies, Attaching files & Adding Content
Patients
Sharing with Patients
Consults - Dr. Sharing (Collaboration) & Consults
Account Settings & Personal Settings
Adjusting Personal Settings and Appearance
Administrator Account Settings & Automation
Adaptive Reporting
Reporting for Administrators
Support and Troubleshooting
Help with Uplink
Help with Logging into Tricefy
Help with Studies or Patients
Instructions for Use
Technical Documentation
Security Documentation
Integrations: EMRs, EHRs, & ViewPoint 6
ViewPoint 6
athenahealth
About Tricefy & Release Notes
Regulatory and Compliance
Refine
Getting Started for New Users
Tricefy Inside (pre-installed)
Basic Tricefy Information
Tricefy Uplink & Downlink
Other Uplink Info
Legacy Uplink & Downlink
Ultrasound configuration (DICOM setup)
Setting up your Ultrasound System
Tricefy Basics: Accessing, Navigating, & Using Tricefy
Accessing & Logging into Tricefy
Studies screen - Organizing your Examinations
Viewer - Looking at your examinations
Creating Studies, Attaching files & Adding Content
Patients
Sharing with Patients
Consults - Dr. Sharing (Collaboration) & Consults
Account Settings & Personal Settings
Adjusting Personal Settings and Appearance
Administrator Account Settings & Automation
Adaptive Reporting
Reporting for Administrators
Support and Troubleshooting
Help with Uplink
Help with Logging into Tricefy
Help with Studies or Patients
Instructions for Use
Technical Documentation
Security Documentation
Integrations: EMRs, EHRs, & ViewPoint 6
ViewPoint 6
athenahealth
About Tricefy & Release Notes
Regulatory and Compliance
Home
Glossary
Getting Started for New Users
Step 1: Accepting Account Membership
Step 2: Complete the Getting Started screen
Step 3: Start using Tricefy
Tricefy Inside (pre-installed)
GE Voluson
Step 1: Activate your Voluson
Step 2: Configure your Voluson
Step 3: Send a Study from your Voluson
GE Vscan Extend
Step 1: Install Tricefy and Activate your Vscan
Step 2: Configure your Vscan
Step 3: Enter Patient Data into your Vscan
Basic Tricefy Information
What is Tricefy Uplink?
Cloud Safety and Data Encryption
Default and Strict Anonymization
Tricefy Uplink & Downlink
Uplink Installation & Activation Instructions
Network Setup and Firewalls
Tricefy Uplink Requirements
Tricefy Downlink Service
Other Uplink Info
Instructions for a New Computer/New Server
Android Device Installation Instructions
Static IP Address
Reinstalling Uplink
Mac OS Security Settings (Pre Uplink Installation)
Legacy Uplink & Downlink
Legacy Uplink: Typical Installation
Legacy Uplink: Advanced Installation
Legacy Downlink (Download your data)
Legacy Uplink Expert Codes
Ultrasound configuration (DICOM setup)
Setting up your Ultrasound System
GE Ultrasound Machines
Voluson Series with Tricefy Inside
Voluson Series using external Trice uplink
Vscan Air
Voluson SWIFT with Tricefy Inside
LOGIQ E10 with Tricefy Inside
GE Voluson Series (2015 models and older)
GE LOGIQ A5/P5 Configuration
Vscan Extend with Tricefy Inside
Vscan Extend Tutorial
Tricefy Inside the Sonosite iViz
GE Voluson 730 Configuration
Samsung Ultrasound Machines
Samsung H60 Configuration Instructions
Samsung HM70A Configuration Instructions
Samsung HS70A Configuration Instructions
Samsung WS80A Configuration Instructions
Philips Ultrasound Machines
Philips EPIQ Configuration
Philips IU22 Configuration
Philips Affiniti & EPIQ Configuration
Philips HD11 & HD15 Configuration
Philips Lumify
Sending Images using a Philips Ultrasound System
Canon Ultrasounds
Canon Applio and Xario Series Configuration Instructions
Mindray Ultrasound Machines
Mindray DC Series Ultrasounds
General Configuration Instructions
P Buttons / S Buttons/ Send Buttons / Acquire
Testing Configuration - Sending the first Study
Compression Settings for Voluson
Uplink Port & IP Address
Setting up an Ultrasound System that is not Connected to the Network
Export ultrasound report PDFs to Tricefy - Map Network Drive
Sending Ultasound Reports on newer Voluson E Series
Tricefy Basics: Accessing, Navigating, & Using Tricefy
Accessing & Logging into Tricefy
Login Screen
Accessing Tricefy on a Computer or Tablet
Accessing Tricefy on an iPad or iPhone
Studies screen - Organizing your Examinations
Study List: Overview
Study List: Page Settings (Column Headers)
Rearranging thumbnails in an Examination
Routing to an External/Local DICOM Server (PACS)
Moving Studies between Clinic Accounts
Adding, Modifying, Filtering Labels
Attaching Files to a Study
Comparing Studies
Query & Retrieve
Downloading an Exam/Study
Downloading Individual Images, Clips & Reports
Deleting a Study (or image)
Viewer - Looking at your examinations
Viewer: Overview
Viewer: Page Settings and Layout
Viewer: Annotations
Viewer: Thumbnails
Action Menu
Send To Menu
Side (information) Panel
Filters and Searching
Printing Images and Reports/PDFs
Downloading from Tricefy
Icebox
Creating Studies, Attaching files & Adding Content
Creating a Study - Starting from the Imaging System
Upload DICOM in Tricefy
Studies without DICOM
Attaching Non-DICOM Files to a Study
Adding (or moving) DICOM to an Existing Study
Worklist
Patients
Sharing with Patients
Sending Images to a Patient
Resending Images to Patient
Patient Emails
Patient Links / Landing Page
Patient Mobile App
Patient App Branding
Marketing Materials for Patient App
Patients Screen - Overview
Patient Screen - Editing Patient Information
Correcting a Patient ID
Patient Screen - Column Headers
Adding a Patient to Tricefy
Deleting a Patient Link
Consults - Dr. Sharing (Collaboration) & Consults
Send to Doctor
Consults Screen (Collaboration)
Viewing a Consult
Receiving an Invite for a Consult
Account Settings & Personal Settings
Adjusting Personal Settings and Appearance
Personal Settings Overview
Adjusting Profile Settings
Notifications
Appearance Menu
Administrator Account Settings & Automation
Account Overview
Account Settings
Members and Privileges
Automation - Automatic labeling, patient sharing, and more
Automation - Overview
Automation - Automatically Send Patient Links
Automation - Automatic Routing
Automation - Automatic Labels and Status
Automation - Automatically Share with Other Physician
Automation - Automatically Create Study PDF
Automation - Integration
Automation - athenahealth
Automation - HL7 Messages
Uplinks
Statuses
Local Study Routes
Image Branding
Message Branding & Landing Page Customization
Patient App Branding
SMS Opt-Out Log
Inbound HL7 Messages
Adaptive Reporting
Getting Started - Create your Report
Reporting - Entering Data
Accessing Reports
Finalizing a Report
Reporting for Administrators
Templates - Name and Categorize your Template
Templates - Upload & Resize Logo
Templates - Adding and removing Headers
Templates - Adding, removing, and modifying fields
Templates - Editing Titles, Headers and Labels
Templates - Images & Image Placeholders
Organize your Template
Templates - Adding a Signature Field
Export Bulk Reports
Templates - Export Fields
Templates - Creating and Modifying Smart Groups
Support and Troubleshooting
How can I contact Trice Support?
Help with Uplink
Cannot install Uplink
Activation Fails: Cannot Log into Tricefy
Activation Fails: The Uplink could not be found
Installation or Activation Fails: Older Mac Operating System
Voluson with Tricefy Inside (Activation Issue)
Testing: Ping and Verify
Instructions for a New Computer/New Server
Help with Logging into Tricefy
Invalid Username or Password
Help with Studies or Patients
Cannot Find Patient when Searching
Delay in Studies Appearing in Tricefy
Patient cannot Access Images
Studies are not appearing in Tricefy - Kaspersky firewalls
Fixing Patient Data
Studies are not appearing in Tricefy - Check IP Address
Image(s) not Displaying in the Viewer
Videos not Playing on iPhone
Importing archived data
Icon Dictionary
Instructions for Use
Technical Documentation
Anonymization - Technical Info
EMR and HL7 Interfaces
Security Documentation
Information Security Policy & Security Whitepaper
Integrations: EMRs, EHRs, & ViewPoint 6
ViewPoint 6
Using the ViewPoint Add-on/Extension
ViewPoint 6 Configuration Instructions
Uplink Anonymization w/ ViewPoint
athenahealth
Integrating and Viewing Exams with athenahealth
Worklist (athenahealth)
Send to EMR
EMR and HL7 Interfaces
About Tricefy & Release Notes
About Tricefy & Release Notes
Status Page
Regulatory and Compliance
General Data Protection Regulation (GDPR) FAQ
Processors and Sub-Processors
How can we help?
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