Invalid Username or Password

If you are receiving an Invalid Username or Password message (or if you cannot remember your password):

1) Confirm your Caps Lock button on your keyboard is off

2) Confirm the email address you are using is correct

 If the email address entered in your Tricefy Profile Settings was recently changed and your internet browser saved your old username, make sure to update the email address entered into the Username field on the Login screen.

3) Select the Reset Password link on the Login screen to reset your password:

You will receive an email with instructions for resetting your password:

Select the Reset Password link to choose a new password:

Be aware that your password must have least eight characters, one upper-case letter and at one number.

Enter your new password in both text fields, followed by the Change Password button. The system will automatically log  into your Tricefy account.