Uplink 4.0: Installation & Activation Instructions

Uplink is the software that allows your ultrasound system to communicate with your Tricefy account.

Note: These instructions for Uplink version 4.0.

Instructions for Legacy Uplink

First-time Tricefy users will be prompted to install Uplink once they log into their Tricefy account. 

If your clinic is using multiple imaging systems, additional Uplinks can be downloaded either by Account Administrators within the Account Settings (recommended), or by using a direct link.  

 Instructions on downloading Uplink from within Account Settings

 Direct links for downloading Uplink

After downloading the Uplink executable:

  • If using Internet Explorer, the downloaded file appears at the bottom of the screen. Select Run to begin the install:

  • If using Chrome, the downloaded file appears in the Downloads Bar at the bottom of the screen. Select Open to begin the install:

  • After the file is downloaded, you can find it in in the Downloads folder (using Windows).

NOTE: Make sure that the Uplink computer is configured so that the drives do not fall asleep.


  1. A standard dialogue box may ask to make changes to your computer. Select Allow.
  2. Choose to accept the license agreement, followed by Next
  3. Select services to install:
  • DICOM Processor is the standard service to configure Uplink to listen for DICOM files sent by the local network ultrasound systems
  • This service must be selected
    • If routing to an external router or HL7 Processor (EMR), please contact Customer Support so that we can assist with the installation
  1. Enter Server Port (shown below in the red box)
  • The server port is the listening port receiving DICOM files from the ultrasound(s)
  • The default port is 1112 but any port number is accepted.

File monitor settings are only applicable if sending ultrasound PDF reports to Tricefy.  

  • If not applicable, leave these fields blank
    • If applicable:
      • Enter the PDF PID Segment
        • This is the location of the file name when each segment is separated by underscores
        • 2 is the default segment for most ultrasound systems
      • Select the three dots to specify a monitor path
        • This is folder that Uplink will scan to detect to DICOM files or PDFs
  1. Select Next to begin the installation:

If this is the first time installing Uplink, a message will notify that a browser window will open for activating Uplink. 

You do not have to activate Uplink if this is a reinstallation.

  1. Select OK, followed by Finish on the final screen


Immediately after installation, a browser window displays to activate the new Uplink. If not already logged into Tricefy, a login window will display first.

Enter a Display Name (in case your clinic has more than one Uplink, this will help you tell them apart)  and verify the Account shown is the correct account (some users have multiple accounts).  Press Activate Your Tricefy Uplink to complete the installation process.

Note: Reinstalling Uplink does not require additional activation.

Note: Mac users on an older operating system (10.6 or lower) need to contact the Tricefy Help Center or their Tricefy Administrator for activation.