When a study is sent to a patient via email, they receive a message similar to the one shown below. This email includes a link to their personal landing page, where they can view and download their images.
![](http://dyzz9obi78pm5.cloudfront.net/app/image/id/59074066ec161ccc0ff754ed/n/email-updated.jpg)
Both the email and text message can be customized by Account Administrators by selecting Message Branding within the Account Settings.
When a study is sent to a patient via text message, they receive a message stating their photos are available for viewing, along with the same link to their landing page.
Both messages also contain a Delete Code that the patient must enter in order to delete their Landing Page.
When Tricefy uploads images to a patient's landing page, all identifiable information, such as their name, is removed (we call this "anonymization"). However, studies that include non-DICOM data (e.g. PDF file or report) cannot be anonymized. In this situation, the patient will be prompted to create a password for their landing page.
Refer to our example Landing Page to learn more about the patient's experience.