Help with Uplink

Cannot install Uplink

To install Tricefy Uplink, you will need to have administrative privileges at your clinic (the ability/permissions to download and install software). It is recommended to Log into Tricefy before downloading and installing Uplink. T...

Activation Fails: Cannot Log into Tricefy

After you install Uplink for the first time, a browser window will display for activating the software. If you are not already logged into Tricefy, a login screen will display first. If you are unable to login to Tricefy to activate Uplink, try...

Activation Fails: The Uplink could not be found

There are two issues that customers have reported when trying to activate their Uplink software. Issue #1: They are unable to log into their Tricefy account - if this is happening, please refer to following link: &...

Installation or Activation Fails: Older Mac Operating System

Mac users using OSX 10.6 or lower (including Snow Leopard) should download Tricefy Uplink using the following link: http://downloads.tricefy.com/tricefy_uplink10.6/uplink4.pkg Please be aware your Tricefy Uplink will not automatically ...

Voluson with Tricefy Inside (Activation Issue)

There are some reported cases that Volusons with Tricefy Inside are not connecting to Tricefy. In these cases, the following error displays: First, make sure the Enable Tricefy checkbox is selected on your ultrasound system. ...

Testing: Ping and Verify

Ping and Verify are two tests that confirm the ultrasound system can communicate with Tricefy. Sometimes these tests are performed with one button (which may say "Ping," Verify" or something completely different, such as &quo...

Instructions for a New Computer/New Server

When replacing the computer or server that runs Tricefy Uplink, complete this two steps to update your Tricefy system: 1. Install Uplink on the New Computer 2. Update the settings on your ultrasound system Install Uplink If your files ...

Articles