Welcome to the Tricefy 4 Help Center

Don't forget -  Your patients can now receive their images using the Tricefy Patient App!

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Choose categories on the left-side menu to navigate the Help Center.

You can also select one of the Frequently Asked Questions below.

If you are new to Tricefy and not sure where to start,
see our Getting Started Guide.

Still can't find what you are looking for?

Select the big, blue Contact Tricefy's Help Center button to open a help ticket.

For customers in Mexico or Brazil, refer to tricefy.help/help/south

Frequently Asked Questions

 Trice is compliant with GDPR - check out our FAQ for more information

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How do I install Tricefy Uplink?

What is Tricefy Uplink? 

How do I setup my ultrasound system?  

What Port and IP is my Uplink using?

Why is my Uplink offline?

How do I set up a new computer?

How do I get to Tricefy?

How do I send images to a patient?

How do I reset my password?

How do I resend images?

Can I download a study or attachment?

How do I correct a mislabeled study?

How do I fix patient data?

How do I attach a report to a study?

How do I resend an Account Invitation?

What are Automation Rules?

How do I send images using ViewPoint?

How do I turn off notifications?

 Download the Tricefy 4.0 Data sheet for a full list of 4.0 features